Reach Titusville Sprinklers

What to tell us

The more we know, the faster we can help. Let us know which zone is acting up, what you see when it runs, and whether anything changed recently, like new sod, a power outage or a freeze. A photo of the problem area or the controller screen helps a lot.

We serve Titusville, Mims, Scottsmoor, Port St. John, Sharpes, Cocoa and Merritt Island. See our service areas.

After you reach out

We call or text back to go over what you described, then set a visit. On site we run each zone, show you what is broken and why, and give you the price. Nothing gets dug up or replaced until you say yes.

If the problem is a stuck valve or water that will not stop, say so up front. Shut the system off at the controller or the irrigation shutoff, and tell us when you call so we can plan the visit around it.

A few things that help the visit go faster

Let us know where the controller is mounted and whether we will need to get into the garage to reach it. If there is a locked gate, a dog in the yard or a side yard we can only reach through the house, tell us ahead of time. If you know where the backflow preventer and the irrigation shutoff valve are, that saves a few minutes too. Don't worry if you don't. Finding buried valve boxes is part of the job.

What a typical first visit looks like

We start at the controller and look at the programs, the rain sensor and the wiring. Then we run every zone one at a time and walk it with you if you'd like, pointing out what is working and what isn't. By the end you will know what is wrong, what it costs to fix and which repairs matter most. Small repairs can often be handled the same day once you approve them.

Before anyone works on your system

Ask about licensing and insurance before any work begins, whether it's us or someone else. It is a fair question and a good habit. And if you are a renter, check with your landlord or property manager first so the repair is approved by whoever owns the system.

Photos that help us most

A phone picture saves time on both ends. The most useful shots are a wide view of the problem area while the zone is running, a close-up of any broken head or wet spot, and the controller screen showing the current program. If the backflow preventer is leaking, a photo of it from the side helps us bring the right parts. Text them to the number above with your address and a line about what you are seeing.

For property managers and HOA boards

If you manage more than one property, or a community with shared landscaping, mention it when you reach out. We will plan a longer site walk, test every controller on the property and send a written list of findings and prices you can pass along to an owner or a board. We can also meet a board member or the landscape crew on site so everyone sees the same problems at the same time.

Not sure it is worth a visit?

Send the photo first and ask. Sometimes the answer is a clogged nozzle you can clean yourself in two minutes, and if that is the case we will tell you so. If it does need a visit, you will already know roughly what we are coming to look at.